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London, 27 February 2006 - Rackspace Managed Hosting Europe saved the day for firsthelpline.com when it launched its new website on 16th January. www.climatechangenow.com/switch.php is a site designed to help the environment by offering consumers the chance to save money whilst also reducing the serious problem of global warming by switching to an earth friendly energy provider.
Rackspace was called in to host the site after firsthelpline.com ran into problems with its existing hosting provider. Paul Green, Managing Director, firsthelpline.com, explains: “Our client, climatechangenow, asked us to provide a full hosting service for the exciting new site which we had designed for them. Unfortunately, our usual hosting supplier could not provide the rapid scalability we needed for such a newsworthy site. We needed a managed hosting supplier urgently as we were due to go live on Monday and it was already 5.30pm on Friday 13th.”
Paul Green continues: “Rackspace listened carefully to our dilemma and within one hour had returned with a complete solution that took into account all the issues of scalability and likely variable bandwidth use at a cost that was within our budget. From my point of view, it was great to be able to talk in detail with a hosting supplier outside conventional working hours. Speaking to technically aware people who understood the issues we faced was a breath of fresh air.”
“The mere fact that Rackspace supported us all the way through the weekend was a real feather in the cap of a company whose claim to fame is Fanatical Support™; a claim which I now wholeheartedly endorse.”
The site was able to be ready for business on schedule and its high-profile launch on 16th January involved new Conservative Party Leader, David Cameron, who christened the site by switching his personal power supplier to a new eco-friendly option.
Paul Green says: “Rackspace delivered everything that it promised and more. Our site was up and running and we were able to fulfil an exceptionally tight deadline in circumstances that would normally defeat the bravest of the brave. Thanks guys, from us and the planet!”
Rackspace’s Managing Director, Dominic Monkhouse, concludes, “It is fantastic to be involved with such a worthwhile endeavour and I am delighted that we were able to apply our Fanatical Support™ philosophy to solving some really difficult hosting issues.”
Details of firsthelpline.com’s activities can be obtained by calling 0800 0740741 or visiting their website at www.firsthelpline.com to save the planet you only need to go to www.climatechangenow.com/switch.php.
For help with you managed hosting project, no matter how last minute it may be, you can always talk to Rackspace on 0800 0853973 or visit the website at www.rackspace.co.uk.
About Rackspace Managed Hosting
Rackspace Managed Hosting is the fastest growing hosting specialist offering the world’s only Self Healing Network, delivering 100 per cent network availability. Founded in 1998, Rackspace offers a wide range of managed services for enterprise hosting platforms that are business revenue critical. The company has received numerous awards for its brand of customer service known as Fanatical Support™ including the Unisys/Management Today 2005 Service Excellence Award.
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