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February 2, 2007 – (TopHosts News Brief) – Rackspace Managed Hosting™ announced they’ve named Troy Toman to vice president of customer care of the company’s Intensive™ Hosting division.
Toman comes to the company with over 18 years of customer service, computer infrastructure, product development and marketing experience. With Rackspace, Toman will be responsible for the company’s enterprise hosting division, focusing on the continued delivery of Fanatical Support™ and the evolution of Rackspace’s consultative approach to working with its customers.
“Troy’s vast experience will enable him to be a strong leader for Intensive and continue to deliver enterprise-quality service and support to our customers,” Lanham Napier, president and chief executive officer of Rackspace Managed Hosting, said in a Business Wire release. “He understands the relationship between the managed hosting business and the customer service industry and will help Rackspace continue its mission as the managed hosting specialist.”
Toman earned a bachelor’s degree in computer science from Texas A&M University and joined IBM as a staff engineer. He went on to senior management roles in various customer care, product marketing and management positions at Sun Microsystems, Inktomi Corporation and Veritas Software. Before Rackspace, Toman was the vice president of product marketing for Kazeon Systems.
For more information visit www.rackspace.com.
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