|
February 5, 2008- (TopHosts News Brief) - IPOWER, Inc., a leading provider of online Web hosting services, today announced the launch of its comprehensive customer feedback and online reputation management platform, RatePoint.
RatePoint provides small and medium-sized businesses with a means of managing their online standing by soliciting customer feedback through the RatePoint site seal and posting customer ratings on their Web sites. A Web-based management interface coupled with a vigorous suite of tools, including e-mails, coupons, surveys, and other marketing communications tools, enables businesses to effortlessly connect with customers, increase sales and improve consumer confidence. It is now included in every web hosting plan offered by IPOWER.
IPOWER CEO Thomas Gorny remarked in a press release: “We realize our customers need us to be problem solvers—not just a hosting provider. In response to that, we’re going to be integrating more tools that help customers save time, money and worry. RatePoint is one of the first, and it addresses an issue that plagues many small businesses—consumer trust.”
“Many consumers are hesitant to buy online from smaller companies, simply because they don’t recognize the name or have any idea about a company’s reputation. RatePoint provides a platform for providing feedback, generating approval ratings and settling disputes. That kind of unbiased, third-party information gives businesses credibility and consumers peace of mind,” Gorny said in the same statement.
For more information, visit: www.ipower.com or www.ratepoint.com
| |
There are currently no comments posted for this article.