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What's a good hosting company?
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Actually It will depend on your requirements. But a standard is quick support.
Lemme give you an example - Lunar pages has a really really good reputation but they will never let me run vbulleting on their servers ( odd but they will repeat it again and again that they encourage you to use phpbb and hacking phpbb to level of vB or IPB is a pain in *** ) . So they may be good for someone but not me
IMO Support Forums is not always a criteria to find a good host , there exist a lot of good ones which do not have support forums eg citadelhost.