Web Hosting Forum - Webhosting Discussions at TopHosts.Com - View Single Post - What recourse if web host won't communicate

mmello · 07-06-2004, 10:19 PM

A new customer asked me to move his site to a new web host. The existing site (SITELEADER.COM) will not respond to requests and have changed the p***word so I can't update the site or change the DNS. The hosting account is paid up to date, but I can't get a response from accounting as to the terms and expiration.. what is my recourse, if any, to get them to respond? They have no address or phone number online, just a PO box in their domain registration. Is there a body somewhere to govern web hosts?

07-06-2004, 10:19 PM	#1
mmello Newbie Join Date: Jul 2004 Posts: 7	What recourse if web host won't communicate A new customer asked me to move his site to a new web host. The existing site (SITELEADER.COM) will not respond to requests and have changed the p***word so I can't update the site or change the DNS. The hosting account is paid up to date, but I can't get a response from accounting as to the terms and expiration.. what is my recourse, if any, to get them to respond? They have no address or phone number online, just a PO box in their domain registration. Is there a body somewhere to govern web hosts?