hi
i have used 1 & 1 before and i was not happy with their customer service at all. they also gave me 90 days trial money back grantee and i cancel it after 88 days online cancelation, also by email, and fax papers. however they tring to tell me that i past my 90 days i don't think they know how to count

. from may 14 to Aug 13. they send me and email as a servy for thier service and buddy i let them have

. i even told them that i will tell anyone ask me about 1 & 1 what i think about them.
right now i am with
http://www.colorteck.com/ and very happy i have not had to call for any help yet everything i needed i found it in the F&Q & help page i love thier control panel

you should try them