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mark.roper · 06-07-2006, 11:21 AM

My company uses 1and1.co.uk and have done for a while, and I also use them for my own website.

Last Christmas they disabled our account because our Credit Card had expired (they only accept payment by Credit Card). We received notification (by letter) the week after we were cut off (Christmas post). I'd have thought an email telling us we were about to expire would've been easier, cost less, and enabled us to rectify the situation without losing our services.

Also, my personal website runs on their shared hosting package, and although I pay for the top package available the site is very, very slow and I get lots of MySQL errors. Personally I think they're over-subscribed and don't have the hardware to manage the level of business they provide.

So, cheap, but poor quality and it seems poor customer service. I would not recommend them.

06-07-2006, 11:21 AM	#13
mark.roper Newbie Join Date: Jun 2006 Posts: 3	Re: Is 1&1 web hosting any good? My company uses 1and1.co.uk and have done for a while, and I also use them for my own website. Last Christmas they disabled our account because our Credit Card had expired (they only accept payment by Credit Card). We received notification (by letter) the week after we were cut off (Christmas post). I'd have thought an email telling us we were about to expire would've been easier, cost less, and enabled us to rectify the situation without losing our services. Also, my personal website runs on their shared hosting package, and although I pay for the top package available the site is very, very slow and I get lots of MySQL errors. Personally I think they're over-subscribed and don't have the hardware to manage the level of business they provide. So, cheap, but poor quality and it seems poor customer service. I would not recommend them.