24/7 Outsourced Support Solutions with Free Modernbill License Now ...!

[ThinkSupport]

Greetings,

ThinkSupport now offers free Modernbill License for the clients who signup with either of the following two packages Semi-Dedicated tech 24/7 and Dedicated tech 24/7 packages.
Once you singup with us for any of the above packages, we will offer you free Modernbill License which you can install on any of your domains. You can install it yourself, or have it installed free of cost from our team

Note : Please note the free modernbill license will be offered only for the clients who signup depending on the number of teams available for signup. Stay tuned to check out the number of teams available..

Semi-dedicated packages are available with the following categories :
I) 24/7 Semi-Dedicated - Grp 1 & II) 24/7 Semi-Dedicated - Grp 2.

Semi-Dedicated techs : Semi-Dedicated techs are the techs who work for 2 hosting companies(max) simultaneously.
While semi-dedicated techs working for you, we guarantee a response time of 25 min and a resolution time of 60 minutes. All our Semi-Dedicated techs are either Microsoft Certified or Redhat Certified techs with good communication skills and excellent technical knowledge.

Dedicated packages are available with the following categories :
I) 24/7 Dedicated - Grp 1 & II) 24/7 Dedicated - Grp 2.

Dedicated techs : Dedicated techs are the techs who work ONLY for your hosting company.
While Dedicated techs working for you, we guarantee a response time of 8 min and a resolution time of 30 minutes. All our Dedicated techs are either Microsoft Certified or Redhat Certified techs with good communication skills and excellent technical knowledge. Exclusive access to their IM and email is provided along with this package.

The availability of the 24/7 semidedicated and dedicated team is as follows :
1) SemiDedicated - Grp1(3 + 1) : Teams available 3
2) SemiDedicated - Grp2(5 + 2) : Teams available 1
3) Dedicated - Grp1(3 + 1) : Teams available 2
4) Dedicated - Grp2(5 + 2) : Teams available 1

Further information on SemiDedicated (Grp1 and Grp2) & Dedicated (Grp1 and Grp2) is as follows :

Semi-dedicated packages :
Here are the further package details :

I) 24/7 Semi-Dedicated - Grp 1: $1499 -- (Order Now)
With this package we offer 3 SemiDedicated Level 3 techs and 1 Semidedicated level 2 tech; free as a backup.
This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
*No Free Trial is included with this package.

II) 24/7 Semi-Dedicated - Grp 2: $2999 -- (Order Now)
We have designed this package for the webhosts who have large number of support requests.
With this package we offer 5 SemiDedicated Level 3 techs and 2 Semidedicated level 2 techs; free as a backup.
This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
*No Free Trial is included with this package.

Dedicated packages :
Here are the further package details :

I) 24/7 Dedicated - Grp 1: -- (Request a quote)
With this package we offer 3 Dedicated Level 3 techs and 1 Dedicated level 2 tech; free as a backup.
This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
*No Free Trial is included with this package.

II) 24/7 Dedicated - Grp 2: -- (Request a quote)
We have designed this package for the webhosts who have large number of support requests.
With this package we offer 5 Dedicated Level 3 techs and 2 Dedicated level 2 techs; Free as a backup.
This package covers 24/7 unlimited helpdesk tickets and live chat including weekends (Saturday and Sunday).
*No Free Trial is included with this package.

Apart from the above packages, ThinkSupport continues to offer Dedicated Lvl1, Lvl2 and Lvl3 techs for a particular shift. For further information please visit us at ThinkSupport.net.

Note: Please note that the live chat options offered on our website are strictly for sales support and hence it is possible that, they may be in away mode at some part of the day.
You can reach us via email anytime at sales@thinksupport.net and we will get back to you within 5 hours.

[enricklary]

That's really nice information. Thanks for update us....

[adamhumza]

Hummm it is useful

[danielroner]

Hi dude good information, thanks for update us,,

[PrestonHost]

How much do you charge per ticket for 24/7 outsourced support