Free Customer Service Software Sharing

[Elaine]

iKode is a software suit of web based its management, that has simple interface, varied features and easy to install and maintain. The software is well programmed and can easily automate processes for service desk, hardware configurations, asset monitoring, software licenses, tasks, and projects.

The iKode software can easily bond with the private network, offering necessary IP details and control on each machine
connected in the technical service network. Compared to other available service management software available, iKode provides deeper ****yses of your company sales, management and service, thus giving you a view of your organization as a whole rather than in segregated divisions.

Its features include:
- Easy to use
- 100% web-based
- Cross-browser
- Cross-OS
- Customer self-service system
- Email synchronization
- Smart assignment logic
- Elaborate reports
- Flexible customization
- FAQ section / knowledgebase
- Ticket tracker
- History/logger