Fasthost Poor Show

[wizilinx]

Just want to provide some personal feedback. Having used probably 15 ISP providers I found Fasthosts to be the worst. I feek I have a resonsibilty to advise (especially as it is often rated as one of the best) that it has some things you should consider. I found the web site to use the hosting facilties particularly reicky and illogical. Security is overdone on everything, for example you cannot send an email to support without both an ACCOUNT NO and PIN - and that may be after you have already used your user name, password and one of these tricky "enter the letters on the screen" thing. Also, you sign up then want more features so it isn't as great value for money as it might look. Finally, customer support has "BT like" stupid processes. I was unable to close my account with a secure email (account and pin). I actually had to call and from what I could see that added no protection. Just think about what you need rather than market and ranking hype!

[Warrior]

Fasthost are very quick to take your money and very slow at offer any help. They operate a hide policy of taking money from people axccounts of the basis that automatic domain renewal is contained in the terms and conditions, before you know it they have been in your acount and taken the money. No warning... This is not a fair way of doing business.