Looking for Technical Support Work !!

[TheRootLogin]

Hello Everyone,

I am looking for full time [Remote] technical support work: Level-1,2,3. I will be available for 8-10 hours a day.
Experience: 3 years of web hosting industry experience.
Catch me on following id's for any further discussion
Email : therootlogin [at] gmail.com
MSN : therootlogin [at] hotmail.com

Technical Skills::
Linux Os: CentOs, Redhat, Fedora, Ubuntu.
Control Panel: cPanel/WHM, DirectAdmin, HyperVM, Plesk.
Virtualization: Virtuzzo, HyperVM.

Server Management:
Installation and Configuration of LAMP Server.
Proficiency on cPanel/WHM both frontend and backend.
Third Party Scripts and softwares Installation and Configuration
Apache and MYSQL Server optimization
Troubleshooting problems related to Apache MYSQL, PHP, Exim, DNS, FTP etc.
Apache compilations
Network Firewall installation and configurations- CSF, APF, IPTABLES
Managing websites on the servers..
Server auditing, Managing Logs, Disks Management, Backups, services checks, updates s/w patches.
Install and Configure various modules in cPanel
Tweak Setting for php.ini file for best performance and Security purpose.
Well familiar with YUM and RPM packages and it's configuration and installation
Cron Jobs
Control Panels installations
cPanel Installation and Optimization

Virtualization: OpenVZ and Virtuzzo
Knowledge of OpenVz and Virtuzzo Container
Install and update OpenVz kernel on Linux Server Node
Creation of VPS
Setting up Network parameters for container (VPS) for e.g. Hostname, Ipaddress , Nameservers
VPS(container) Migration
Moving/copying container (vps) in hardware node
VPS Backup/Restore Utilities.
cPanel Optimization for VPS
Apache and MYSQL Optimizations.

Server Monitoring:
Monitoring Tools: Nagios, Cacti and more.
Installation and Configuration of Nagios and Cacti
Monitor Servers and Services for alerts and take appropriate action to investigate the cause of the problem regarding Servers or Services.

Server Security & Hardening:
Secure and harden various services like SSH, FTP, Telnet, DNS
Remove or disable unnecessary services
Checking files and folder permission for security.
Secure and Harden PHP, disable unsafe functions from php.ini
Checking necessary ports and prevents unnecessary ports
Files and folders permissions and secure /tmp, /var/tmp
Installation and configuration of CSF, APF, IPTABLES firewall rules
Checking Network connection and Investigate process activity
Preventions against DDOS Attack
Installation of RkHunter
Installation of Chkrootkit
Installation of ClamAV antivirus
Installation of mod_security for Apache
Kernel installation

Thanks!

[margaret]

Hello,
Simple and Basic aren't really the same. While your customer support system must be simple and easy to use, both for customers and staff, it cannot be basic. It must address customer needs well. Many businesses miss this distinction. Using too basic a system that is not scalable and doesn't help you address queries efficiently and quickly, is a recipe for disaster.

[SphexaHost]

May be contacting you soon.

[sneha123]

Hello friend........it cannot be basic. It must address customer needs well. Many businesses miss this distinction. Using too basic a system that is not scalable and doesn't help you address queries efficiently and quickly, is a recipe for disaster.............
Thanks..........