An anonymous reader writes "I have managed a lot of technical people in my career, and one thing I know: managing geeks is hard. Rewarding, interesting, challenging — and hard. Hard to do well. Dealing with all of the complexities of a modern IT environment is extremely difficult. There is precious little time, even less (skilled) help, and many, many "mission-critical" demands. This book is written for that over-worked, tech-savvy (and perhaps business newbie) IT Manager (and IT Manager wannabee.) It discusses both sides of the IT department equation: both the technical, as well as the business issues. It talks about not only how to write a good SLA but also how to avoid burnout in your employees." Read below for the rest of the review.
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IT Manager's Handbook
Linear Mode
