theodp writes "In a world where nastiness online can erupt and go global overnight, BusinessWeek finds Corporate America woefully unprepared and offers suggestions for how to cope, including shelling out $10,000 to companies like ReputationDefender.com to promote the info you want and suppress the news you don't. And in what must be a sign of the Apocalypse, BW holds Slashdot's moderation system up as a model for maintaining civility in message boards."
Dealing With Venom on the Web
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