Brian writes "According to CNET and others, "A system failure at Research In Motion has affected BlackBerry users in the Western Hemisphere, a news channel reported on its Web site late on Tuesday. The infrastructure failed on Tuesday night, and e-mails were not being delivered to the handheld devices.""Read more of this story at Slashdot.
Update - Most of the BlackBerry service is now back up and running, but some customers may experience delays as the company processes the backlog of e-mails. Millions of customers in the Western hemisphere were without the use of their BlackBerry devices for 9 hours Tuesday night and Wednesday morning. A system failure knocked out service and e-mail delivery was delayed or intermittent. Even after the initial problem was resolved customers still experienced delays due to the large amount of emails in their systems that needed to be processed.
This is a perfect example of why more and more businesses are thinking about hosting their messaging systems externally. Hosting companies alerted their customers to the problem early and the solution/interaction with RIM happened automatically in the background. They also pointed their customers to a readily available workaround that few IT departments were aware of or had deployed.
Blackberry Network is Down
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