theodp writes "The WSJ confirms earlier reports that Sprint Nextel is terminating the contracts of subscribers who call customer service too much (registration required). The 1,000 or so terminated subscribers called an average of 25 times a month — 40x times higher than average — according to a company spokeswoman, who also noted that a large number of calls from these customers were related to billing issues."Read more of this story at Slashdot.
Sprint Drops Customers Over Excessive Inquiries
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