Cathy writes "An article by Harvard's Andrew McAfee tells nontechnical managers how not to get overwhelmed by the 'drumbeat' of IT projects. McAfee breaks down IT into three categories — functional, network, and enterprise — and says that this framework 'can also indicate which IT initiatives are going to be relatively easy to implement and on which projects executives should focus. In that light, IT management starts to look less like a black art and more like the work of the executive.'"
Link To Original Article
Shedding Light On the Black Art of IT Management
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