Several readers wrote to tell us about a groundbreaking study reported in Computerworld. Researchers at Boston University and MIT ****yzed how IT makes people more productive at an individual level. They gathered more than 125,000 email messages, 5 years of project data, and survey responses to see what factors predicted revenue generation and completed projects. Abstracts for the original articles are available. Among the surprises: IT didn't necessarily make projects faster but it did dramatically increase productivity by facilitating multitasking; and IT-supported social networks predicted productivity better than experience did.
Link To Original Article
How IT Increases Productivity
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