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Company ProfileTestimonials Data CenterCEO Q&A
Affinity CEO: Jim Collins
Q. What is the chief distinguishing factor in your Web hosting operation that separates it from the competition?


A. Affinity's relentless focus on customer satisfaction has yielded a combination of growth and high customer retention that is unique in our industry.

Q. What are the Top 3 elements of your Web hosting company that your customers are most impressed with?


A. Our customer surveys tell us that the top three reasons customers like Affinity are:

1) A terrific technical support team that takes the time and makes the effort to make sure every customer contact is a great experience.

2) A highly integrated product/feature set significantly eases the customer's drive for success.

3) An extremely stable hosting environment combining speed, feature rich solutions and uptime.

Q. If you could change ONE thing about your Web hosting business what would it be?


A. We'd have even stronger customer interaction. That's something we're working on now.