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I was very pleased after leaving my phone number for an agent to return my call. I was surprised when not only did someone call me back, but when the agent had to retrieve information that would have made me wait on hold, I was asked if he could call me back once he had the answers, and sure enough he did call back with the answers to my questions. Thank you so much for have customer service that really works.

Debbie

Customer Service has always been there for me. I have been a member for over 6 years. AIT is definitly a reliable hosting company. Thank You very much for your superior customer service and customer Support.

Darrell Jones

I had to look through old files to find your URL since I've had no need to go look for info on your site in quite awhile. I just don't have problems with my AIT account...so there's no need to come looking when everything is humming along just fine. Over the past few days I've had to make some changes that sent me back to your site and everything that I have encountered has been handled incredibly swiftly (faster even than the last time I needed changes/support). Seriously, you guys are the best. Thanks.

Unsigned

I love the fact that I can talk to real people at AIT who care about me, the customer. I am a business man and motivated by profit - that's the bottom line. I'm glad you people understand that, and the fact is I resell just about everything you offer to include Ushop, your free web store and your ecommerce gateway. For me, the best thing about AIT is the Premium Reseller program. Since starting it, my hosting and web design business has increased four-fold and I've reduced the time I spend on technical support to end-users. The Cpanel makes managing my Virtual Servers a breeze and the Vpanel keeps my virtual host customers happy because they can manage their own web hosting with a graphical interface. Keep making the complex simple and profitable for me and you will always have my business.

Unsigned