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A. CrystalTech separates itself from other hosting companies by providing a level of service and support unmatched in the industry. Our knowledgeable, helpful support reps are readily available 24/7/365, our hosting plans offer the largest feature set and one of the best values in the industry and we utilize a state-of-the-art datacenter in Phoenix, Arizona that offers highly reliable service.

A. The first element often mentioned by our customers is the level of support they receive. We offer 24/7/365 support from friendly, knowledgeable representatives who are interested in answering questions and solving problems and not just getting customers off the phone.

A. We like to think of ourselves as the best host in the industry, but we’re not one to rest on our laurels either. If I had to change one thing about CrystalTech, it would be our reach. Since our inception into the hosting field in 1997, we’ve been known as the host that was “for developers, by developers.”

That is still very true, but with the addition of low cost business services like domain registration, payment gateways and SSL certificates, we feel CrystalTech is the ideal host for small to medium businesses as well. Gaining a foothold in the SMB market would allow us to display that we can offer the same level of service and support to ecommerce websites that we’re already know for in the developer community.