A. The quality of our technical support - we are very proud of this. We offer a really high-speed technical support response. We aim to respond to all customer queries within two hours.
We only employ skilled support staff, who have Level 2 and Level 3 technical abilities.
Project Manager is assigned to customers in most cases, and we offer a single point of contact on most packages. Customers always like this as it simplifies the process of contacting us and gives our Project Managers the chance to build up a personal relationship with the customers.
Also, competitively priced feature-rich plans. We offer a range of fully managed plans, which we price extremely competitively.