EarthLink owns and operates three multi-million dollar data centers in Atlanta, Dallas, and Pasadena, California. Each EarthLink data center is supported by state-of-the-art equipment including firewalls, Uninterruptible Power Supply (UPS) systems, cooling systems, and high volume storage tanks for generator fuel and water.

Features
EarthLink utilizes Cisco and Juniper routers on its proprietary backbone network that uses redundant OC-12/OC-48 circuits. In the event of commercial power loss, emergency fuel-powered generators can continue data center operations indefinitely. EarthLink staffs its data centers 24 hours a day, seven days week. It monitors network performance from a separate network operations center in Atlanta.

EarthLink maintains data center recourses for disaster recovery, ensuring customer data integrity in worst-case scenarios, such as natural disasters.

Guarantee
Over the last few years, EarthLink uptime network reliability has exceeded 99.9 percent. EarthLink remains ultra sensitive on maintaining its excellent reputation with customer care and support. The company addresses service disputes on an individual case basis, because each situation and business needs vary.