HostGator servers are located in The Planet Data Centers. HostGator is the largest Web Hosting Provider of ThePlanet, whom provides service to 22,000 businesses worldwide.
With multiple state-of-the art data centers located in Dallas and Houston, Texas, The Planet provides On Demand IT Infrastructure backed by complete redundancy in power, HVAC, fire suppression, network connectivity, and security. So if any data center experiences a disruption for any reason, your eggs (or servers) are never in one basket.
Currently 147,000 square feet of data center space is available in six facilities, an additional 30,000 square feet of data center space under construction. Each facility is wholly owned, managed and operated by The Planet and is equipped to handle any challenge.
HostGator guarantees that your site will be up 99.9% of the time. This guarantee includes both network and server failures. If your site isn't up 99.9% in any one month we will issue a full refund for the month. If you are unhappy with your service anytime within 45 days, you may cancel your account and request a refund in full.
HostGator provides weekly backups of all accounts to off-server locations. The Planet provides redundant network cores in multiple data centers, which means that if a router or high-level network appliance goes down for any reason, there is no loss of service.