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A. At Host Gator we believe our superior customer support sets us apart from the competition. Our Phones are available 24/7 with highly trained Web Hosting professionals. Our Live Chat backs up our Phone Support with 24/7 accessibility to those who are unable to reach us by phone, or have a quick question they'd like answered. For more advanced issues, we have a ticket system available by email. This system has an average reply time of under an hour which is unheard of in the Industry. At Host Gator we are always available, and always ready to attend to the needs of our customers.

A. Speed, Support, and Reliability.

With over 6 years of experience under our belts, we have fine tuned our servers to be the fastest possible. We have some of the most intelligent and talented System Administrators in the industry managing our services, these veterans have spend each day keeping our servers in top condition. Because of this, we have managed to provide extraordinary services, at great prices, without giving up any of the 100% reliability our customers demand.

We provide the best customer support in the industry, with 24/7 phones, chats, and tickets. Because of the high demands in providing these services we are constantly hiring more system administrators, billing technicians and tech support gurus to handle the fast growing needs of our customers. As we continue to grow, we continue to hire the best employees in this field to back up our name and promise.

Our customers report that these three factors are most important in making their hosting experience with Host Gator unparalleled in the Web Hosting Industry.

A.Host Gator always searches for ways to improve our service. We value our customer feedback and as a result we continually update and train our staff, hire more staff where necessary, add more features to our hosting packages and constantly look to improve everything we do.