Chicago (Global Headquarters)
Hostway's London data centre is located in Harbour Exchange in the docklands area of East London. The data centre comprises 600 m2 of N+1 BS7799 Certified data centre space, within 1km of Telehouse London, the home of LINX (London Internet Exchange).
Their London building has been custom built for resilience and business continuity and is home to other organizations, for whom environment stability is absolutely paramount.
The age of their DC equipment varies; all parts are fully serviced and fully redundant, and in most cases, exceed vendor requirements.
Hostway's current capacity is over 310 Mbps of lit fibre with several Gbps of unlit fibre available to them at short notice, which gives customers the fastest possible connection to data on Hostway's system. Their network is powered by Cisco VXR edge routers and HP switches which are built for a flat network structure to limit risk and distance for data.
Hostway's uptime guarantee and compensation varies depending on customers' needs. They will work with customers on an individual basis to determine the necessary uptimes and the required resources to guarantee these uptimes. Based on those requirements, Hostway and the customer will reach a mutually agreed upon compensation schedule
All Hostway data centres maintain N+1 redundancy, with hot replacement and no single points of failure, which means that should any part of the setup fail, there are more than sufficient resources to keep the entire facility running at full capacity.
Hostway's power is provided by two 120kva feeds from two different local sub-stations, running through regulatory Uninterruptible Power Supply (UPS) systems designed to provide an even flow of power. They also possess their own diesel powered generators, which are maintained and on stand-by as the last line of permanent reserve power.