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Features
The Planet owns and operates six world-class data centers in Houston and Dallas, Texas. They currently manage 147,000 square feet of data center space in six facilities, and have an additional 30,000 square feet of data center space under construction.
The Planet is a member of The Uptime Network, a prestigious knowledge consortium where global standards and best practices are created and delivered to maintain system uptime.
Preventative maintenance at their data centers is performed regularly by their own highly trained personnel, to meet or exceed manufacturers’ recommended practices. These include quarterly generator maintenance, quarterly UPS maintenance and battery testing, and monthly HVAC maintenance.
Back-Up Systems
The Planet provides On Demand IT Infrastructure backed by complete redundancy in power, HVAC, fire suppression, network connectivity, and security. So if any of their data centers experience a disruption for any reason, your eggs (or servers) are never in one basket.
Other back-up features include:
- Power systems to run uninterrupted - even in the unlikely event of a total power outage. For example, a state-of-the-art N+1 power generator architecture. In the event of any generator failure, back up power systems provide ample capacity to keep servers running.
- In an extended power outage, on-site diesel generators at thieir data centers can run indefinitely. Power generators receive regular preventative maintenance to ensure they will continue to function in any emergency.
- Every server is fed with uninterruptible power supply (UPS) that assures service in the event of a power failure. Their UPS power is N+1 redundant with instant failover coverage should the primary UPS fail.
- The Planet’s data center HVAC (heating, ventilation, air conditioning) systems are N+1 redundant to ensure that in the unlikely event of an entire HVAC system failure, there is a duplicate system ready to assume the load.
- The Planet data centers feature advanced fire suppression systems to keep any fires localized and prevent them from spreading..
Guarantees
As the leading On Demand IT Infrastructure provider, The Planet's Service Level Agreement (SLA) provides Tier 4 data center uptime, assuring you up to 100% uninterrupted network and power availability, and up to 100% uptime on redundant Internet connectivity. No other provider offers such an extensive SLA--a sign of commitment to your success.
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