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Virtual Internet

Virtual Internet (VI) provides managed hosting services to customers across Europe. VI delivers a world-class technology portfolio. It was the first public company in the UK to receive ICANN accreditation and the first Web host in the UK to launch a private server solution that offers all the benefits of a dedicated server at a lower cost.

The company is invested heavily in customer service and providing its customers with sophisticated systems, qualified technical support teams and round the clock monitoring. Its client base ranges from major corporations to small- and medium-sized businesses. VI recently changed its focus to Dedicated and Managed server customers.

Top 25 Hosting Provider

Company Overview Additional Facility Photographs

Year Established - 1996
Number of Employees - n/a
CEO - Peter Rees
Number of Accounts - n/a

SERVICES




Virtual Internet Data Center

Virtual Internet’s data center is located in located in London, England. The company has invested millions in ensuring that its dedicated network services are world-class. Its Gigabit Ethernet connectivity brings a high level of connectivity that few Web hosts are capable of.

Infrastructure Features
Its data centers provide customers with safe, secure and redundant facilities for their hosting needs. Some of the other features include 24 x 7 technical support, backups for power (UPS) and advanced fire detection and suppression. The infrastructure features a connectivity core of 2 GB per second, fibre-optic and 100 Base T Ethernet Cat 5 internal cabling.

Security Features
The security measures include video surveillance by visible and hidden cameras, motion sensors, biometric identification systems, controlled photo ID key card access and 24-hour security-guard patrols.

Back-Up Systems
The back-up systems in place at VI’s data center include, UPS to generator supported 230V AC, Automatic Transfer Switches and 30 minute UPS backup and 24 hour generator backup.


Virtual Internet CEO: Peter Rees
Q. What is the chief distinguishing factor in your Web hosting operation that separates it from the competition?

Virtual Internet specialises in Resilient & High availability hosting services for Dedicated, Managed and shared hosting and employs this ethos in all aspects of its clients hosting environments.

Unlike many hosting companies, all of our hosting customers speak directly with 3rd line server engineers who will be able to deal with the problem immediately on the phone, 100% of the time.

This combined with our strong service level agreements deliver extremely high levels of service continuity and customer satisfaction.

Q. What are the Top 3 elements of your Web hosting company that your customers are most impressed with?

Our High Availability hosting Service, the professional but very personal approach in customer relations and Direct 3rd line/engineer support for all customers (and) continuously offering exceptional value for money.


“In a moment of great demand and drama! We know that Virtual Internets Managed hosting can cope with exceptional demands and we are proud to have them as our server hosting partner for the Offshore sailing challenges team.”

Dame Ellen Mac Arthur,
Skipper B&Q Trimeran, OC Group

“Virtual Internet provided us with the stability and resources that we require and expect from a hosting company, allowing us to concentrate on our core business, secure in the knowledge that our website is in the very safest of hands.”

Ged Day,
Managing director, Warp Records/bleep.com

“We have been delighted with the personal service offered by VI and the level of support from our Server Engineer which continues to exceeded expectations. Their reliable and efficient service allows us to sleep easy, safe in the knowledge that the VI team is always on hand. We would gladly recommend them to anyone looking for the same peace of mind.”

Steve Dilly,
Manager, Kenwood

“easyBus is the leading airport transfer service to/from London airports reaching tens of thousands of people each day from all over the World and the site is growing fast. As demand for our service grows we wanted to offer the fastest booking experience to compliment our cheapest fares. Time is money for our customers, so a quick loading site, in Sydney, Madrid, in Warsaw or wherever in the World bookers are from, means easyBus customers stay online, and for a shorter period, saving their own time which equates to money in their pocket. VI.Net, and their credibility matched what easyBus was looking for in a hosting brand and the early results are fantastic having seen site load times, as measured by industry tools, decrease by two thirds. We hope this improvement in performance will translate into happier customers and repeat custom for easyBus.”

Derek Wilson,
Head of Marketing at easyBus.co.uk